SWO Registration Guide

Our registration system was updated on 12/2/2020. Most of these notes below will still be helpful, even if the screenshots don’t look the same as your screen. Please contact us any time at 828.321.2210 or thebird@swoutfitters.com if you have any questions.

We’re working on updating our registration guides and will post them as soon as possible. Many thanks!

Group Administrators

Snowbird’s Waivers are done electronically. Each participant attending with your group will need to complete our Health Form and our Terms & Conditions Form. All forms need to be completed one month before the group’s arrival date. Payment is also due at the one month mark.

1 – Log into your Snowbird Account Dashboard.

2 – Click on “View Itineraries” after you’re logged in.

3 – Once you are on your “Itinerary List” scroll down to find your event. Then click on “Manage Roster”.

4 – In the upper right-hand side of the screen click on “Itinerary Link: Copy It”.

5 – The link in this box is your group’s custom “Itinerary Link”. You will need to copy this link, and send it out to each of your group leaders (chaperones), and any parents that have students attending.

 

Once your leaders & parents receive this link they will be able to click the link and follow it over to our website where they can register underneath your group and fill out the needed forms.  

Please refer to the question “How do I complete the needed SWO forms?” if you would like to see the steps that your group leaders/student’s parents will follow.

If you are attending as well you will need to follow the link yourself, so that you can register & fill out the needed forms.

 

1 – Log into your Snowbird Account Dashboard

2 – Click “View Itineraries”  

3 – Once you are on your “Itinerary List” scroll down to find your event. Then click on “Manage Roster”.

 

As your group leaders/parents follow your group’s custom “Itinerary Link” you will begin to see your attendees pop into your online Snowbird Roster. Beside each attendee’s name, there should be green bars to show completed forms.

If the bars are red then it means that the group leaders/parents have followed the “Itinerary Link” to claim their/their child’s spot, but they did not complete their/their child’s forms. Please have them log back into their Snowbird Account to complete the needed forms. You can also show them the question “How do I get back to my SWO Account if I did not finish the forms in one sitting?” on the SWO Registration Guide.

*NOTE: Please make sure the parents are the ones creating accounts, and filling out their child’s needed forms.

 

1 – Log into your Snowbird Account Dashboard.

2 – Once logged in click on “View Itineraries”.

3 – Once you are on your “Itinerary List” scroll down to find your event. Then click on “Make A Payment”.

Note: Attendees registered with your group will not be able to see a balance. Instead, their balance will display as “Balance: N/A – only your Group Admin can pay towards your group’s balance.” You will need to have your attendees pay your group/the church directly.  

1 – Log into your Snowbird Account Dashboard.

2 – Click on “Register Online”.

3 – Click on “A Group

4 – Click on the year that your event is in.

5 – Once you are one the “Event Selection” page scroll down to find the event that you would like to add spots for.

6 – Enter the number of additional spots you would like into the “qty” box.

7 –Click “Continue” in order to move to the payment page. 

Once you have made the payment for your additional spots you will see your additional spots appear on your “Itinerary List” & “Manage Roster” page. 

If you have any questions or would like to add spots over the phone please do not hesitate to give our Front Office a call. 

Snowbird Outfitters Front Office: (828) 321-2210


Parents & Group Leaders (Chaperones)

1 – Copy and paste the “Itinerary Link” given to you by your group leader/youth pastor into your web address bar. If you have NOT received this link please reach out to your group leader/youth pastor directly

When you follow the Itinerary Link it will bring you to a “Confirm Registration” page. (See the screenshot below)

Please make sure that the information on the screen is correct. (Event, Event Division, Event Dates, and Group Name). If correct click “Continue” in the lower right-hand corner.

2 – Select who you are registering.

  • If you are the parent registering your child, click “A Child“.
  • If you are an attendee or chaperone (over 18 years old) registering yourself, click “Myself“.

*NOTE: The parents need to be the ones registering and completing all forms for students attending that are under the age of 18.

3 – The website will prompt you to either sign in to an existing Snowbird account or create a new account.

If you do not already have an existing account please select “Create a New Account” on the right-hand side. Please fill in the required boxes. If you wish to add a spouse, click “Add Spouse”, if not, select “Create“.

4 – Select Attendees – This is where you will enter the information of whoever is attending. If your child is attending, select them. If you (the adult) will be attending, select yourself.

5 – Complete Forms – Registration is completed once you have filled out each of the needed forms and the form now says “complete” instead of “incomplete”.  Once these are completed you are all set!  

*Note: If you wish to register more than one attendee, please log out of your Snowbird Account, and re-enter the link into your web address bar. Repeat the steps above, but this time select the next attendee you wish to register. 

If you can not complete the forms in one sitting please refer to this question on the SWO Registration Guide – “How do I get back to my SWO Account if I did not finish the forms in one sitting?”

Please refer to this question on the SWO Registration Guide – “How do I complete the needed SWO forms?” 

Once you have successfully completed the registration for your first attendee you will need to do the following. 

  1. Log out of your Snowbird Account.
  2. Re-enter the Itinerary Link given to you by your Group Leader/ Pastor into your web address bar. 
  3. Repeat the same registration steps, but this time select the next attendee you wish to register. 

You can continue this process until each of your attendees is registered.


Common Errors/ Questions with Registering

If you are attending with a group and our website is prompting you to make a deposit or pay the full balance then you have gotten outside of your group’s Itinerary Link. 

To resolve this you will need to “remove” that pending registration from your “cart”. You can do this by clicking “remove” on the payment page. 

Once that pending registration has been removed please re-enter the Itinerary Link given to you by your Group Leader/ Pastor into your web address bar. If you have NOT received your group’s Itinerary Link please reach out to your group leader/youth pastor directly. 

To avoid the same issue please fill out the needed information on each page then move forward by only clicking “Continue” in the bottom right-hand corner. 

Registration is completed once you have filled out each of the needed forms and the form now says “complete” instead of “incomplete”.  

If the issue persists or if you have any questions please feel free to contact our Front Office! You can call at 828-321-2210 or email at thebird@swoutfitters.com.

You will not need to re-enter your group’s Itinerary Link since you have already “registered”. You simply need to log back into your  Snowbird account and locate the forms. Please follow the steps below:

1 – Log into your Snowbird Account Dashboard.

2 – Once logged in Click on “View Itineraries”.

3 – Once you are on your “Itinerary List” scroll down to find the event. Then click on your or your child’s name. 

 

4 – You should now see the needed forms. Simply click on one of the forms to finish. Registration is completed once you have filled out each of the needed forms and the form now says “complete” instead of “incomplete”.  

 

Note: If you have several family members attending please click on each of their names to double-check that each one of their forms is complete.


WinterSWO: Additional Registration Questions for SKI Groups

*Please take note of the sections above.

If your group / yourself is registered for a “Ski Spot” and you would like to add Ski School or Snowboarding School please see the steps below.

1 – Log into your Snowbird Account Dashboard.

2 – Once logged in Click on “View Itineraries”.

3 – Once you are on your “Itinerary List” scroll down to find the event. Then click on your or your child’s name. 

4 – You should now see the needed forms as well as an “Activities” tab. 

Simply click on each of the forms if you still need to finish them. Registration is completed once you have filled out each of the needed forms and the form now says “complete” instead of “incomplete”.  

To add Ski or Snowboarding School you will need to click on the “Activities” tab, select “Ski School” or “Snowboard School” and then you can pay with a card. 

If you would like to add ski or snowboarding school to each of your family’s registrations then you will need to repeat Steps 1 – 4 for each member. 

Note: Ski School or Snowboarding School can not be refunded if the class is missed or skipped.   

If you have any additional WinterSWO questions please take a look at our WinterSWO FAQs or give our front office a call! 

Front Office: (828) 321 – 2210

The tuition paid for a WinterSWO event includes everything needed for the weekend — lodging, meals, worship & teaching sessions, and on-campus recreation. As well as a lift ticket and ski/snowboard rentals if you are registered for a “ski spot”.

Ski Bibs ($10) / Jackets ($10) & Helmets ($7) are also available to rent if needed. 

Participants will have the opportunity to rent ski bibs, jackets, and helmets once arriving at the Ski Resort. Parents will need to send cash with their students for ski bib/jacket/helmet rental.

If you are also interested in Ski School or Snowboarding School please see the question “How do I add Ski/Snowboarding school to my registration?” on the SWO Registration Guide. Ski/Snowboarding school will need to be added online before the event begins. 


Contact Us

FAQ – Frequently Asked Questions